Effective Date: 01-JUL-2025
At Overcore, we are committed to protecting your privacy and ensuring that your data remains secure, private, and fully under your control. This Privacy Policy outlines how we handle and safeguard your information when you interact with our website and use our software products.
1. Overview
Overcore is an enterprise-grade AI framework designed to integrate with your existing systems, either on-premise or in your private cloud. Our platform does not require access to your data, nor do we store, process, or share any of your internal database content unless explicitly agreed upon for support or services.
2. Data We Do Not Collect
By default, Overcore:
- Does not transmit or store your internal data (e.g., user information, query logs, form inputs).
- Does not access your production databases, unless explicitly configured by your team.
- Does not collect telemetry or usage data without your consent.
All AI interactions and data processing occur within your environment—on-premise or in your private cloud infrastructure.
3. Optional Data Collection (With Consent)
We may request access to limited metadata or logs only with your explicit approval for the following purposes:
- Technical troubleshooting or onboarding support
- Performance optimization
- Enhancements based on anonymized usage patterns
You may opt out of all such sharing at any time.
4. Integration with Large Language Models (LLMs)
Overcore allows you to connect to:
- Third-party LLM APIs such as OpenAI, Anthropic, or Cohere
- Self-hosted or open-source LLMs (e.g., LLaMA, Mistral, Gemma)
You control how and where LLM calls are made. When using third-party models, you are subject to their respective privacy and security policies. Overcore acts only as a pass-through and does not store or inspect your prompt or response data.
5. Website and Communication Data
When you visit our website or contact us, we may collect:
- Your name, email address, and message content (e.g., via contact forms)
- Basic site usage metrics such as page views, browser type, time on site, and referral sources
We are currently using Google Analytics to better understand how visitors interact with our website and to improve the user experience. Google Analytics may set cookies or collect anonymized IP and device data, subject to Google’s Privacy Policy.
We ensure that all usage is compliant with GDPR, CCPA, and other applicable privacy regulations. You will be provided with cookie consent options upon visiting our site and can opt out at any time.
We do not use analytics tools for behavioral advertising or user profiling.
6. GDPR Compliance (EU/EEA Residents)
If you are located in the European Union or European Economic Area, your data is protected under the General Data Protection Regulation (GDPR). You have the right to:
- Request access to any personal data we may hold about you
- Correct, delete, or restrict the use of that data
- Object to processing or withdraw consent at any time
- File a complaint with your local data protection authority
All requests can be made by contacting us directly at contact@overcore.ai.
7. CCPA Compliance (California Residents)
Under the California Consumer Privacy Act (CCPA), residents of California have the right to:
- Know what personal data we collect and why
- Request deletion of personal data
- Opt out of any potential data selling (Note: We do not sell data)
- Receive equal service and pricing regardless of privacy choices
We honor all verifiable CCPA requests. Please reach out to contact@overcore.ai to initiate a request.
8. Data Security
We follow industry-standard practices to secure any data exchanged with us, including:
- End-to-end encryption (TLS/SSL)
- Strict access controls and user authentication
- No unauthorized third-party integrations or analytics
Your system and data remain fully under your organization’s control.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the revised version on this page and update the “Last Updated” date above. Material changes will be communicated directly when appropriate.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or Overcore’s data practices, please contact us at: